You should be able to experience your simcha, not operate it.
From expert guidance to complete private-event stewardship, our concierge team takes responsibility for the details, decisions, communication, and execution your celebration requires.
A division of The Simcha Company · Personal service, supported by The Simcha Platform.
- The vendor who hasn't confirmed
- Five family conversations
- Travel for out-of-town guests
- The detail no one remembered
…so you can simply be there.
One trusted team between you and everything your celebration requires.
You should not have to remember who still needs an answer, chase a vendor, coordinate five family conversations, or solve every unexpected problem yourself. We bring the people, information, and responsibilities together — and keep them moving.
Planning a meaningful event means coordinating more than most people realize:
The Simcha Company becomes the single point of responsibility for all of it.
From selected help to complete stewardship
Four relationships, each a level of care — not a package. Every engagement is shaped around the family, event, responsibilities, and level of support required.
Concierge Guidance
Expert guidance and hands-on help where it matters most.
For clients who stay close to the process but want an experienced team to bring clarity, research, recommendations, sourcing, and execution to selected responsibilities.
Who it’s for: Hosts managing the celebration themselves who want help with the decisions and responsibilities that need additional care.
- Planning consultation
- Decision support
- Vendor & venue research
- Recommendations & budget clarity
- Timeline review
- Selected bookings
- Guest communication help
- Technology setup
- A difficult or time-consuming responsibility, handled
Dedicated Concierge
A named personal concierge coordinating the moving parts of your celebration.
One person who knows your event, understands your priorities, follows every open responsibility, and brings the right people together.
Who it’s for: Families who want a single, dedicated point of contact across the whole planning process.
- A dedicated primary contact
- Ongoing planning support
- Coordination across vendors
- Family communication
- Task management & proactive reminders
- Guest & hospitality support
- Travel coordination
- Issue resolution
- Personalized recommendations
- Platform & technology assistance
- Agreed event-day support
White Glove Concierge
Complete event stewardship at the highest level.
Our highest level of care for a single celebration. You tell us what matters; we take responsibility for making sure it is carried through.
Who it’s for: Clients who want the operational and administrative burden of the event carried for them, end to end.
- Complete planning oversight
- A dedicated senior concierge
- A custom team assembled around the event
- Vendor sourcing & management
- Contract & payment coordination
- Family & stakeholder coordination
- Guest care, travel & accommodations
- Transportation & hospitality
- Gifts & welcome experiences
- Attire & appointment coordination
- Custom technology & communications
- Event-week command center & event-day operations
- Post-event completion & follow-up
Private Simcha Office
An ongoing private service relationship, beyond any single event.
For families and organizations with recurring or highly complex needs, we can become a permanent point of coordination across celebrations, vendors, hospitality, technology, logistics, and family preferences.
Who it’s for: Families, institutions, planners, venues, and organizations with recurring celebrations or long-term continuity needs.
- Support across multiple celebrations
- Year-round concierge access
- Long-term family event planning
- Institutional & recurring event support
- Private vendor networks
- Dedicated planning & technology infrastructure
- Family preferences & institutional knowledge
- Guest & hospitality continuity
- Ongoing sourcing, purchasing & logistics
- Long-term archives & memories
- Dedicated relationship leadership
No two engagements need to look alike. We may provide one selected service, coordinate part of an event, assemble a custom package, manage the complete celebration, or remain involved across many years. Engagements are developed by private consultation.
Everything carried. Nothing left for you to chase.
At the white-glove level, our responsibility extends beyond responding to instructions. We learn the event, understand the family, anticipate needs, coordinate every responsible party, and quietly solve problems before they become your problems.
The goal is not simply a well-run event. It is a family that feels supported, protected, and free to be present.
For requests that are lawful, safe, feasible, and appropriate to the engagement, our team finds the clearest path forward and takes responsibility for carrying it through.
- One senior relationship lead
- A custom-built service team
- Personal planning
- Research & sourcing
- Appointment management
- Vendor management
- Guest care
- Family coordination
- Private travel planning
- Accommodations & transportation
- Custom gifts & welcome experiences
- Attire-related coordination
- Schedules & reminders
- Custom software
- Event-week operations
- Event-day command
- Post-event completion
If the responsibility belongs to the event, begin by asking us.
A single team for the decisions, people, logistics, and details a celebration creates — organized by where the work lives.
Planning & decisions
- Priorities
- Timelines
- Budgets
- Research
- Recommendations
- Decision preparation
- Stakeholder alignment
Vendors & execution
- Sourcing
- Introductions
- Proposals
- Coordination
- Schedules
- Deliverables
- Payments
- Follow-up
Guests & hospitality
- Invitations
- RSVPs
- Questions
- Accommodations
- Transportation
- Welcome materials
- Itineraries
- Special needs
- Guest care
Family support
- Communication
- Responsibilities
- Appointments
- Reminders
- Sensitive coordination
- Privacy
- Tradition & preference management
Travel & logistics
- Flights
- Hotels
- Rooming
- Arrivals & departures
- Cars & drivers
- Schedules
- Destination support
Personal requests & sourcing
- Gifts
- Specialty items
- Custom experiences
- Hard-to-find resources
- Appointments
- Local arrangements
- Private requests
Technology & communication
- MySimchaHQ setup
- Custom event websites
- SimchaGuest
- Guest communication
- Personalized itineraries
- AI concierge
- Custom software
- Event command systems
Event-week & event-day care
- Final confirmations
- Rehearsals
- Live coordination
- Hospitality oversight
- Vendor arrival
- Guest support
- Issue escalation
- Backup execution
Post-event completion
- Final vendor matters
- Returns
- Gifts
- Thank-you workflows
- Media
- Archives
- Memories & SimchaForever
We don’t take on anything illegal, unsafe, or inappropriate — but within that, if it belongs to the event, it’s worth asking.
True concierge service should not wait to be asked.
We do more than receive tasks. We anticipate what will be needed, prepare what needs your decision, and resolve what does not.
We do not measure service by how many messages we answer. We measure it by how little you are forced to carry.
- Understand your preferences
- Track unresolved details
- Anticipate deadlines
- Identify risks early
- Prepare decisions for you
- Coordinate the responsible parties
- Follow through and confirm completion
- Protect your attention
- Escalate only what truly requires you
Your family’s private event office.
For families and organizations with recurring celebrations, complex needs, or a desire for long-term continuity, we can build an ongoing service relationship around the way you host, travel, celebrate, and care for guests.
For clients whose needs extend beyond one event, The Simcha Company can become a permanent point of coordination across celebrations, vendors, hospitality, technology, logistics, and family preferences.
Availability, access, staffing, and continuity are designed privately around each relationship.
- Year-round planning
- Recurring event support
- Family preferences
- Trusted vendor network
- Private records
- Technology & infrastructure
- Guest continuity
- Travel & logistics
- Purchasing & gifting
- Institutional knowledge
- Celebration archives
- Strategic planning for future events
Human care, supported by technology created around you.
Concierge clients can draw on the full Simcha Platform — and, where an event calls for it, custom technology built specifically around it. Technology gives the team clarity; your concierge gives it judgment, warmth, discretion, and follow-through.
Some celebrations require technology created specifically around the event. That’s the work of Simcha Technology, our custom software and AI division — and your concierge can put it to work on your behalf.
Use the platform yourself, work alongside our team, or ask us to carry the experience for you.
A calm, considered path — from first conversation to lasting continuity
Every relationship begins with a private conversation. From there, we design the right level of support and carry it through.
Private conversation
We understand the event, family, expectations, responsibilities, concerns, and the level of involvement you want.
Concierge design
We define what we will carry, the team required, the communication structure, the level of support, and your decision points.
Team & foundation
We assign your relationship lead, establish the systems, gather information, coordinate existing vendors, and create the operating plan.
Ongoing stewardship
We track responsibilities, prepare decisions, execute tasks, coordinate people, and resolve issues before they reach you.
Event execution
We support the event through the agreed service structure — including event-week and event-day care where applicable.
Completion & continuity
We complete remaining responsibilities, preserve the memories, and establish support for future events where you'd like it.
Discretion, judgment, and respect for the family.
A concierge relationship touches personal information, private family matters, finances, guests, and vendor relationships. We treat all of it with care.
Discretion by default
Private family matters, guest information, and sensitive details are handled quietly — and shared only with the people who need them.
Controlled access
Information is kept on a need-to-know basis, with careful documentation and clear, permission-based handling throughout.
Permission-based commitments
Purchases, payments, and commitments are made on your authority — never beyond what you've approved.
Clear responsibility
Everyone knows who owns what. Nothing important is left without an owner, and nothing moves without clarity.
Professional conduct
Vendor negotiations and family coordination are handled with judgment, courtesy, and respect for the relationships involved.
Careful records
Decisions, preferences, and commitments are documented so the right thing happens, consistently, every time.
Discretion, judgment, and respect for the family are fundamental to the relationship. Specific confidentiality and responsibilities are defined within each engagement.
Common questions
A few of the things people ask before reaching out. If yours isn't here, just ask.
What is the difference between a planner and Simcha Concierge?
A planner typically focuses on producing the event itself. Simcha Concierge can do that — and can also take responsibility for the wider experience around it: family coordination, guests, travel, hospitality, sourcing, personal requests, technology, and follow-through. You can engage us for a single responsibility or for complete stewardship.
Can you help with only one part of an event?
Yes. At the Concierge Guidance level we can take on a single responsibility — a difficult vendor, the guest list, travel, or a time-consuming decision — without managing the whole celebration.
Can you manage the entire celebration?
Yes. At the White Glove level we can carry the planning, coordination, and execution end to end. For requests that are lawful, safe, feasible, and appropriate to the engagement, our team finds the clearest path forward and takes responsibility for carrying it through.
Will we have one primary point of contact?
Dedicated and higher-level relationships generally receive a primary concierge who knows your event — with additional specialists working behind that person as needed.
Can you work with vendors we have already selected?
Yes. We're glad to coordinate the vendors and relationships you already have, alongside any we help you source.
Can you support destination or multi-location events?
Yes. Travel, accommodations, transportation, and on-the-ground logistics across locations can all be coordinated as part of the engagement.
Can you help guests directly?
Yes. With your direction, we can assist guests with questions, travel, accommodations, itineraries, and special needs — so hospitality is handled with care.
Can you create custom technology for our event?
Yes — through Simcha Technology, our custom software and AI division. Concierge and Technology work together: technology gives the team clarity, and your concierge gives it judgment, warmth, and follow-through.
Is event-day support included?
It depends on the engagement. Event-week and event-day care — including a command center where appropriate — can be part of higher service levels, and is always agreed in advance.
Do you offer ongoing family or institutional relationships?
Yes. The Private Simcha Office is a long-term relationship for families and organizations with recurring or complex needs. Availability, access, staffing, and continuity are designed privately around each relationship.
How is an engagement priced?
Each engagement is designed privately around the event, responsibilities, duration, team, travel, complexity, and level of access required. After an initial conversation, we prepare a custom scope and proposal.
An honest note: Simcha Concierge is a service division of The Simcha Company. Every engagement is shaped privately around the family, event, responsibilities, and level of care required — and begins with a conversation, not a package or a price.
Tell us what you would like to stop carrying.
We’ll listen, understand the celebration, and design the right level of support around your family, organization, and event.
Engagements are developed privately and with discretion.