Privacy Policy

We aim to collect as little as possible. Specifically:

• Information you give us. If you use our contact form or email us, we receive the details you choose to share — such as your name, email address, and message.
• Basic technical data. Like most websites, our hosting provider may process limited technical information (such as IP address and browser type) to serve pages securely and reliably.

We do not currently run user accounts, payments, or a marketplace on this website, so we do not collect that kind of information here.

We use the information you share to:

• respond to your enquiry and stay in touch about it;
• let you know about early access if you’ve asked us to;
• understand interest and improve the website.

• We do not sell your personal information.
• We do not use real customer or vendor data for testing.
• We do not run third-party advertising trackers on this site.
• We do not process payments on this website.

This website is designed to work without intrusive tracking. We use only what’s essential for the site to function and load correctly. If we add privacy-respecting, aggregate analytics in the future, we’ll update this policy to say so.

We rely on reputable infrastructure to run this site — including hosting on Vercel. These providers process data on our behalf to deliver the website and may have their own privacy terms. Fonts are served from our own infrastructure rather than calling third-party font services at runtime.

We keep messages you send us only as long as needed to respond and follow up, and then for a reasonable period for our records. You can ask us to delete your message and contact details at any time.

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Just email hello@thesimchacompany.comand we’ll take care of it.

This website is intended for adults planning celebrations. It is not directed to children, and we do not knowingly collect personal information from children.

As our products grow, we’ll update this policy and revise the “last updated” date above. Significant changes will be made clear on this page.

Questions about privacy? Email hello@thesimchacompany.com or visit our contact page. You can also read more about our approach on the Trust & Safety page.